Ordering Procedure

Orders are only accepted according to these “Terms of Sale.” unless specifically modified by a separate and mutually signed document specifically titled “Terms of Sale – Amendment.”

Products may be ordered (FOB Seattle, WA) by purchase order, telephone, e-mail, or fax.

Please provide your customer number along with your complete address, (including daytime phone number) and all required ordering information. Most in-stock merchandise ships the same day!

Telephone orders can be placed Monday thru Friday, 8:00 am to 5:00 pm Pacific Standard Time.

Purchase orders may be mailed to Gallery Marine, 717 N.E. Northlake Way Seattle, WA 98105 USA. Purchase Orders may also be faxed or e-mailed as indicated below.

Will-call / pick-ups may be pre-arranged for Monday thru Friday, 8:00am to 5:00pm.

E-mail orders may be sent to us, but please be sure to include your full shipping address, all pertinent ordering information, payment method, and a daytime voice phone number for order confirmation.

Fax orders may be placed 24 hours a day. Our fax # is +1-206-547-2180. Remember to include your full shipping address, all pertinent ordering information, payment method, your fax #, and a daytime voice phone number in the body of every message.

Deposits

Engines and generators well as any custom equipment, machining, or programming, require a nonrefundable deposit (typically 50%) at time of order. Quoted delivery times are good faith estimates only – based on typical lead times at the time of quotation (exact lead times may vary). Final payment in full is due within 10-days of notification that equipment is available to ship. Customers (or their forwarding agents) are welcome to make arrangements within this period (before crating) to final inspect their equipment.

we-accept-visa-mc
Continental United States orders are normally shipped UPS Ground (FOB Seattle, WA) with shipping and handling collect. Orders are shipped C.O.D. – certified check. UPS does not accept cash, so plan to have a certified check on hand.

Prepaid orders that do not include all shipping and handling charges will be sent freight collect. Note: Personal or company checks take 2 extra weeks to clear our bank. Freight over-payments will be credited to the customer.

All orders are billed at prices in effect at the time of shipment. Customers are responsible for round trip shipping charges and/or all storage or collection charges on refused shipments. After 30-days of notice, any unclaimed merchandise, customers parts for service, etc. may be sold by Gallery Marine as liquidated damages – and credited against customer’s outstanding invoices.